Frequently Asked Questions
My company does not fly Bombardier products. Am I still welcome to attend?
Yes, Safety Standdown is not aircraft or manufacturer specific. The information presented is applicable to all aircraft. Similarly, it is open to private pilots as well as business aviation and airline flight crews. Please note that we reserve the right to refuse attendance at any seminar at our own discretion.
Do I have to be a pilot to attend?
No. While some of our presentations are pilot-focused, many others are applicable to active flight crews, maintenance personnel and management.
We would like to bring our whole flight department, is this acceptable?
Due to limited seminar space, we initially accept up to three representatives per operation from each company. Additional names will be placed on a waiting list and notified if space becomes available.
What can I do to reserve my seat if registration is not open yet?
We can’t guarantee a seat until registration officially opens. Please sign up for our email alerts, see ‘Stay Current With e-Alerts’ and we will notify you when registration opens. The earlier you register, the more likely you are to be confirmed for the seminar.
How much does the seminar cost?
The seminar is offered compliments of Bombardier at no charge to attendees. You are responsible for travel and lodging expenses.
If I register and then cannot attend, is there a cancellation fee?
Yes. If you cancel after the published cut-off date for the seminar, you will be charged a cancellation fee of $180 USD. This will be charged to the credit card used during your registration.
If I register and then cannot attend, may my company send someone in my place?
Yes. Just submit an email to email@example.com. Please make sure you note it is a replacement and identify who is being replaced. Space is limited so it is imperative you contact the seminar office as soon as you know there will be a change.
I am on the waitlist. What are my chances of getting in?
Due to the nature of the aviation industry, we do receive cancellations and openings do become available. You will be notified if there are changes to your waitlist status. Please contact us if you are no longer interested in being on the waitlist.
Is it acceptable to come for half of the seminar?
Safety Standdown has a limited number of seats. In order to maximize the learning experience, we give preference to attendees who can stay for the entire seminar.
Will the presentations be available electronically?
We offer materials authorized and provided by presenters on a password protected page on the website. Information for downloading presentation will be provided prior to the seminar dates. Unfortunately, some presentations may not be available electronically due to copyright issues.
May I bring my video camera or digital camera?
We do not allow photos or video recording during the general session.
What if my personal effects are lost or stolen during the seminar?
We encourage you to take all safety measures in caring for your personal belongings. Neither Bombardier nor the host hotel are responsible for lost or stolen goods during an event.
May I bring my company’s materials to hand out?
No. Safety Standdown is designed to focus on aviation safety training. It is a marketing-free seminar.
What is the dress code for the seminar?
Please dress casually (i.e., dress slacks and polo).
May I bring my friends/spouse to the seminar?
To be admitted to the seminar, each individual must register online to attend. The safety training seminar is intended for active flight crew, maintenance technicians and flight operations managers.
If my family travels with me, is there entertainment for them while I am at the seminar?
We do not have events planned for people not participating in the seminar.
If the seminar is free, why do you need my credit card information?
We need your complete credit card information to complete the registration process. We do run a pre-authorization process that will reflect a .01 charge and your card will not be charged unless you fail to cancel your registration prior to the deadline or do not attend without a cancellation notice. The seminar is free of charge, but in order to protect invested resources, we charge a cancellation fee. If you do not pre-cancel by September 22nd, and do not attend the seminar, we will charge your card $180. Please let us know if you cannot attend, so others may join.
What airport do I fly into?
Dwight D. Eisenhower National Airport – KICT.
Which hotel do you recommend?
The seminar hotel is the Hyatt Regency Wichita located at 400 West Waterman Wichita, KS. Please continue checking this website for hotel information updates.
How far is the seminar hotel from the airport?
The hotel is 20 minutes away depending on the time of day, and 7.2 miles from the airport.
Is transportation provided to and from the hotel?
The Hyatt provides complimentary shuttle service from Dwight D. Eisenhower National Airport. Shuttle hours to the hotel are 0500 to 2230. Contact the Hyatt at 316-293-1234 to arrange a pickup. Or you can take a taxi from KICT to the Hyatt for around $15.
If I need to make changes to my hotel reservation once I send in my registration form, do I contact the hotel directly?
Yes, please make all hotel accommodation changes directly with the hotel.
What if I need to check in to the hotel before the seminar starts and/or stay longer than the seminar?
This is typically not a problem and will be based on hotel availability. Please coordinate your needs through the hotel or online registration.
Are meals included?
A continental breakfast and lunch is served each day of the seminar. There will be an optional banquet dinner on Wednesday evening.
If I sign up and then I am not able to attend, is there a cancellation fee?
Yes, if you cancel after the cut-off date. Cancellations received after that date will be charged a cancellation fee of $180 USD. This will be charged to your credit card.
Where do I go to check in for the seminar?
Once you check into the hotel, please check in at the Safety Standdown hospitality desk, located outside the Grand Eagle Ballroom, to pick up your seminar materials. Look for the Safety Standdown Banners.
What are the technical requirements to view the webcast for the USA seminar?
- Adobe Flash Player (latest version)
- Internet Explorer 10 or 11 or above, Firefox 2.0 or above, or Safari 3.0, or Chrome 4.0 or above
- Microsoft Windows XP SP2, Microsoft Windows Vista, Macintosh OS X v10.4 or above, or Linux
- 256 megabytes (MB) of RAM – 512 MB recommended
- Super VGA (800 x 600) or higher resolution
- 16-bit sound card
Can I view Livestream on a mobile device?
Yes, Livestream is compatible with mobile devices. You can also view Livestream through the free Apple iOS Livestream app. Connect via WiFi if possible.
Note that Livestream app users can view on-demand content, while other devices are limited to live broadcasts.
What kind of Internet connection do I need to view a Livestream channel?
We recommend viewing Livestream from a wired connection with a download bandwidth of at least 700Kbps. (200Kbps for mobile stream)